Refund & Return Policy | AK Stereo Hub

🛡️ 30-Day Money-Back Guarantee — If you're not completely satisfied with your purchase, return it within 30 days of delivery for a full refund. No questions asked.

Return Eligibility

To be eligible for a return, your item must meet the following conditions:

Returned within 30 days of the delivery date
In its original condition — unused, uninstalled, undamaged
In the original packaging with all accessories, manuals, and documentation
Accompanied by your order number or proof of purchase

Items NOT Eligible for Return

Products that have been installed in a vehicle
Products damaged due to improper installation or misuse
Items marked "Final Sale" or "Non-Returnable" at time of purchase
Custom or special-order products
Products with missing serial numbers or tampered labels
Digital downloads or software licenses

How to Return

Contact UsCall (888) 399-2902 or email support@akstereohub.site with your order number and reason for return. We'll process your return request within 1 business day.

Receive Return AuthorizationWe'll provide you with a Return Merchandise Authorization (RMA) number and return shipping instructions.

Ship the ItemPackage the item securely and ship it to the address provided. We recommend using a trackable shipping method. You are responsible for return shipping costs unless the item was defective or we made an error.

Receive Your RefundOnce we receive and inspect the returned item (typically 3–5 business days), we'll process your refund within 5–7 business days.

Refund Process

Approved refunds are processed to your original payment method:

Credit/Debit Card: 5–10 business days to appear on your statement
Bank Transfer (India): 5–7 business days
Store Credit: Available immediately upon approval

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Defective or Damaged Products

If you receive a defective, damaged, or incorrect item:

Contact us within 48 hours of delivery at (888) 399-2902
We will arrange a free return and ship a replacement at no charge
Alternatively, we can issue a full refund including original shipping
Please take photos of the damage before contacting us

Exchanges

We offer exchanges for products of equal or lesser value. If you need a different product, simply initiate a return and place a new order. This ensures you get your replacement as quickly as possible.

Warranty Claims

Products under manufacturer warranty that develop defects during normal use are covered separately from our return policy. Contact us at (888) 399-2902 and we will assist you with the manufacturer warranty claim process. Most products carry a 2-year manufacturer warranty.

India-Specific Information

For customers in India:

Returns are accepted as per Indian consumer protection laws
Refunds in INR will be processed to the original payment method
Return shipping costs within India may apply; contact us for details
Customs and import duties are non-refundable

Contact for Returns

📞 (888) 399-2902 — Call us for fastest service
✉️ support@akstereohub.site
🌐 akstereohub.site